This Building in Gig Harbor, WA, Has a Beautiful Floor Thanks to Our Tile Cleaning Process

April 04, 2024

Floors in commercial properties endure heavy wear and tear, so keeping them in good shape can be challenging. In many cases, standard cleaning methods aren't enough to provide satisfactory results, requiring professional help.


The manager of a building in Gig Harbor, WA, needed our assistance to restore the lobby floor of the property. The staff cleaned the area regularly, but they were disappointed to see the surface remained dull and unappealing. After considering his options, the building manager decided to look for professional assistance. While searching, he spoke with one of his friends who recommended our tile cleaning services in Gig Harbor, Washington, saying we had done an excellent job in her house earlier this month.

Following his friend's suggestion, he visited our user-friendly website and was happy to find all the information he needed. He read a few of our blogs and browsed our picture gallery, which convinced him we could provide the service he was looking for.

One of our representatives listened to his concerns and assured him we could help. Our representative then arranged a free inspection at his convenience, explaining that a team member would visit the property to assess the situation and suggest a reliable solution.

On the day of inspection, we arrived on time, in uniform, and in our Sir Grout vehicle. We promptly evaluated the issues on the lobby floor and shared our observations with the building manager. The grout appeared grimy and was not properly sealed, which is a common problem that leads to staining, discoloration, and deterioration.

After discussing our assessment with the manager, we recommended the best solution to fix the problems and restore the surface. We suggested using Sir Grout's tile and grout cleaning and sealing service, which features the safest and most advanced products available on the market. We told him we would repair the damage, color seal the grout to restore its vibrant appearance, and ensure the surface would look beautiful again.

We provided him with a no-obligation quote that outlined the work we would perform. He was happy to find the quote reasonable and requested our services, and we scheduled a time and date to return to do the work at his convenience.

We returned to the building on the scheduled day and time, prepared to start the job. We prepped the area with plastic and masking tape to protect it during the work. After setting up our equipment, we followed our multi-step process, informing the building manager that we could answer any questions he might have concerning the job.

First, we used a high-speed scrubber and our exclusive cleaner to clean the surface. We explained to the client that our product is made of high-quality ingredients that wouldn't leave any residue or damage the surface.

After cleaning, we restored the grout and applied our premium sealant, ColorSeal. This top-grade product protects the surface against dirt, water, stains, and other forms of damage. It also reduces wear and tear, making it easier for the cleaning staff to maintain the area.

ColorSeal is a top-of-the-line sealant that stands out because it gives grout a uniform color and a completely renewed appearance, greatly improving the surface. In addition, our large variety of colors almost always ensures our clients can find a color to match the original color of the grout or choose to change it to give a new look to their surfaces.

When we finished restoring the floor, we cleaned up and invited the manager to inspect the results. Our client was delighted with the outcome. The surface looked great, and the process was efficient, cost-effective, and fast. He expressed his gratitude for a job that exceeded his expectations, and he promised to recommend our services to family and friends who may be experiencing hard surface-related issues.

He also mentioned he would leave a five-star review on Google and inquired about our commercial maintenance programs to schedule regular visits.

Before leaving, we talked with the cleaning staff and gave them some recommendations and helpful tips for better maintenance. We suggested a regular cleaning routine using pH-neutral and soap-free cleaners like Sir Grout's Natural Hard Surface Cleaner. Our product delivers outstanding results, and because it's non-toxic, it won't harm anyone, including pets.

We suggested to the cleaning staff that they stop using soap-based products or substances with acidic properties because those contain harsh chemicals that damage surfaces and leave a residue that seeps into the grout, causing discoloration, staining, and other issues. We also advised avoiding rinsing mops in dirty water when cleaning the area and not using abrasive tools because they can leave scratches.

Ready to have beautiful surfaces in your business? Sir Grout Tacoma has the expertise to clean and restore all the hard surfaces in your property to like-new conditions and make future maintenance less hassle. Contact us today by calling (253) 364-4545 or by using our online scheduling option to schedule a free quote.