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Our Grout Sealing Process Revamped This Kitchen Floor in Auburn, WA

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January 11, 2024

Grout is a porous material that can become unsightly over time, especially on surfaces like kitchen floors. If it is cracked, stained, or severely damaged, it might need professional restoration because this is a process that requires adequate tools, patience, and attention to detail. Our client from Auburn, WA, contacted us because she had a similar problem on her kitchen floor.

Kitchen Floor Before and After a Grout Cleaning in Auburn, WA
The owner cleaned the surface regularly, but the grout lines still looked dull and unappealing despite her efforts. After searching online and trying other methods that didn't work, she decided to seek professional assistance. Thankfully, she found Sir Grout Tacoma because one of her friends recommended our grout sealing services in Auburn, Washington, saying we had done an excellent job restoring his showers earlier this month.

She visited our user-friendly website as her friend suggested and was happy to find all the information she needed. She read a few of our blog posts and browsed our picture gallery, which gave her the confidence to fill out our online scheduler to request a free evaluation on a day and time that was most convenient for her.

As always, we arrived on time, in uniform, and in our Sir Grout vehicle on the inspection day. We quickly assessed the issues on the kitchen floor and noticed the grout looked grimy and it wasn't adequately sealed, which had contributed to the staining, discoloration, and decay.

After discussing our assessment with the owner, we suggested the best solution to fix the problems and restore the surface. We recommended our grout cleaning and sealing service using Sir Grout's proprietary products because they are the safest, most advanced products on the market. We told her we would address the damage, color seal the grout to revamp its color, and ensure the surface would be protected for a long time.

We gave her a no-obligation quote detailing the work we would perform. She was pleased with the reasonable quote and immediately requested to schedule the job on a future date and time that was convenient for her.

We returned to our client's home on the appointed day and time, ready to restore the kitchen floor. After preparing the area with clear plastic and masking tape to ensure it was protected while we worked, we set up our equipment and started our multi-step process, letting the homeowner know we were available to answer all her questions.

First, we cleaned the surface using a high-speed scrubber and our exclusive cleaner. We explained to the client that our product uses high-quality ingredients that wouldn't leave a residue or damage the surface.

Next, we restored the grout and sealed it with our flagship sealant, ColorSeal, a high-quality product that protects against dirt, water, stains, and other damage. In addition, it reduces wear and tear, making it easier for the homeowner to maintain.

During our assessment, we explained to our client that ColorSeal stands out because it gives grout a uniform color and a completely revitalized appearance, improving the surface tenfold. In addition, our large variety of colors almost always ensures we have a color to match the original color of the grout, or many homeowners choose to change it to give a new look to their surfaces.

After cleaning up, we met with our client and showed her the results. The owner was thrilled to see the restored floor and said her kitchen looked perfect. She thanked us for a job that exceeded her expectations and promised to recommend our services to family and friends with any hard surface-related issues like hers. She also mentioned she would leave a five-star review on Google to ensure others knew about Sir Grout's outstanding products and services.

Before leaving, we gave our client some recommendations and helpful tips for maintaining her restored surface. We suggested a weekly cleaning routine using pH-neutral and soap-free cleaners like Sir Grout's Natural Hard Surface Cleaner. We told her it delivers remarkable results, and because it's non-toxic, it won't harm anyone in her home, including pets.

We don't recommend using soap-based products or substances with acidic properties because they contain harsh chemicals that damage the surface and leave a residue that often seeps into the grout, causing discoloration, staining, and other issues. We also told her to avoid rinsing mops in dirty water when cleaning, and to avoid using abrasive tools because they can scratch the tiles.

Ready to have a beautiful kitchen floor as well? Sir Grout Tacoma has the expertise to clean and restore all the hard surfaces in your home to like-new conditions and make future maintenance less hassle. Contact us today by calling (253) 364-4545 or by using our online scheduling option to schedule a free quote.
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For your convenience, below shows the various counties and cities where we provide service:

King, Washington

Kitsap, Washington

Mason, Washington

Pierce, Washington

Thurston, Washington

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